PawtucketRecruiter Since 2001
the smart solution for Pawtucket jobs

Seasonal Partner Service Representative (Remote)

Company: Mommy Jobs Online
Location: Pawtucket
Posted on: July 10, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with e-commerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet e-commerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr.) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLVALERIELOWE on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Pawtucket , Seasonal Partner Service Representative (Remote), Sales , Pawtucket, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Retail Sales Representative
Description: Overview Are you passionate about pursuing a career with purpose where performance and resilience are rewarded with uncapped incentives Do you thrive in fast-paced, semi-autonomous roles Do you enjoy (more...)
Company: SunRun
Location: Stoughton
Posted on: 07/23/2019

Sales Support Specialist
Description: Job DescriptionKelly Services is currently hiring a Sales Support Specialist for our client in Woburn, MA. This is an amazing opportunity to get your foot in the door of a Fortune 500 company that believes (more...)
Company: Kelly Services
Location: Woburn
Posted on: 07/23/2019

Insurance Agent
Description: Are you driven to succeed and looking for a fast-paced career with solid earning potential If you answered yes, then a career with Kaplansky Insurance may be the perfect choice for you We are currently (more...)
Company: Kaplansky Insurance
Location: Needham
Posted on: 07/23/2019


Real Estate Agent - No Experience Needed
Description: br Job DescriptionA Real Estate Agent is responsible for helping clients with every aspect of the real estate transaction process. Clients need real estate agents to help them market and sell their (more...)
Company: Chinatti Realty Group
Location: Billerica
Posted on: 07/23/2019

Senior Field Sales Executive
Description: An exciting and growing professional services provider is looking to add a Senior Field Sales Executive to their
Company: eFinancial Careers
Location: Boston
Posted on: 07/23/2019

CUSTOMER SERVICE REPRESENTATIVE --- Flexible Scheduling
Description: Saugus, MAID: 2019-2630Updated Date: Department: Customer Service RepresentativeType: Schedule: Multiple Schedules AvailableWage Description: 11.00/hr - 12.00/hr. - Wage Bonus - BenefitsBonus: Education: (more...)
Company: OnBrand24
Location: Saugus
Posted on: 07/23/2019

Territory Sales Specialist
Description: Schedule and conduct customer meetings in assigned territory - 4 days/week minimum on road meeting customers, 1 office/planning
Company: Apogee Insurance Group, A Berkshire Hathaway Compa
Location: Boston
Posted on: 07/23/2019

Delivery Service Representative
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team delivering packages. As a delivery (more...)
Company: Amazon
Location: Holliston
Posted on: 07/23/2019

Retail Cosmetics Sales - Beauty Advisor IMPULSE, Full Time: Square One
Description: Job Overview: The Impulse Beauty Advisor helps drive sales in the Impulse department by offering their artistry skills, Beauty Services and product knowledge through all the brands sold through the (more...)
Company: Macy's
Location: Saugus
Posted on: 07/23/2019

Retail Sales Representative
Description: Overview Are you passionate about pursuing a career with purpose where performance and resilience are rewarded with uncapped incentives Do you thrive in fast-paced, semi-autonomous roles Do you enjoy (more...)
Company: SunRun
Location: Stoughton
Posted on: 07/23/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Pawtucket RSS job feeds