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Call Center Representative

Company: Contemporary Staffing Solutions
Location: Pawtucket
Posted on: May 25, 2018

Job Description:

Job DescriptionJob Responsibilities:

  • Responsible for protecting, securing, and proper handling of all confidential data.
  • Meet and/or exceed department standards for productivity and quality; phones and processing.
  • Maintain phone availability to callers of 85% daily.
  • Process financial and non-financial transactions accurately.
  • Demonstrate flexibility and team-oriented attitude in support of adviser plan business.
  • Work overtime as needed during peak volume seasons.Customer Service:
    • Provide exceptional client service skills to advisory-sold plan clients.
    • Demonstrate strong problem resolution skills.
    • Solid organizational and communication skills with a strong attention to detail. Minimum Requirements:
      • Bachelor’s Degree or equivalent work experience
      • Preferred experience of 1 year of experience in financial service, client or customer service in a professional work environment.Company DescriptionSince 1994, Contemporary staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Mortgage, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Graduates & Students.As an independent company, CSSvSource has been offering Managed Service Programs as a preferred supplier and/or vendor neutral (MSP) with an option as a Vendor Management System (VMS). We deliver best in class risk mitigation, requisition management & data visibility covering all contingent and SOW workers.People & Opportunity Meet at CSS! Check out our Internal Team – we work hard & play hard!

        Keywords: Contemporary Staffing Solutions, Pawtucket, Call Center Representative, Other, Pawtucket, Rhode Island

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