Call Center Representative

Company: Blackstone Valley Community Health Care
Location: Pawtucket
Posted on: January 27, 2023

Job Description:

Working as part of the care team, the Call Center Representative is responsible for providing outstanding customer service and will be the liaison between the organization and the community including current and potential patients, community partners, and vendors. It is the responsibility of this position to accept ownership for effectively addressing patient issues, complaints, and inquiries while ensuring customer satisfaction is at the core of every decision and displayed behavior. High School Diploma or equivalent Minimum 2 years' experience in healthcare setting with electronic medical records, insurance, and collecting patient data Minimum typing ability of 55 words per minute Experience with medical terminology preferred Job Type: Full-time Pay: $18.12 - $20.12 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Vision insurance Schedule: * 8 hour shift * Day shift Ability to commute/relocate: * Pawtucket, RI 02860: Reliably commute or planning to relocate before starting work (Required) Experience: * Call center: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: One location

Keywords: Blackstone Valley Community Health Care, Pawtucket , Call Center Representative, Other , Pawtucket, Rhode Island