Call Center Representative
Company: Blackstone Valley Community Health Care
Location: Pawtucket
Posted on: January 27, 2023
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Job Description:
Working as part of the care team, the Call Center Representative
is responsible for providing outstanding customer service and will
be the liaison between the organization and the community including
current and potential patients, community partners, and vendors. It
is the responsibility of this position to accept ownership for
effectively addressing patient issues, complaints, and inquiries
while ensuring customer satisfaction is at the core of every
decision and displayed behavior. High School Diploma or equivalent
Minimum 2 years' experience in healthcare setting with electronic
medical records, insurance, and collecting patient data Minimum
typing ability of 55 words per minute Experience with medical
terminology preferred Job Type: Full-time Pay: $18.12 - $20.12 per
hour Benefits: * 401(k) * 401(k) matching * Dental insurance *
Health insurance * Life insurance * Vision insurance Schedule: * 8
hour shift * Day shift Ability to commute/relocate: * Pawtucket, RI
02860: Reliably commute or planning to relocate before starting
work (Required) Experience: * Call center: 1 year (Preferred) *
Customer service: 1 year (Preferred) Work Location: One
location
Keywords: Blackstone Valley Community Health Care, Pawtucket , Call Center Representative, Other , Pawtucket, Rhode Island
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