Patient Access Rep
Company: Lifespan Corporation
Location: Pawtucket
Posted on: January 25, 2023
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Job Description:
Summary:
The Patient Access Rep works as a member of a team assigned to
perform front desk
functions client registration and the collection of information
necessary to ensure reimbursement for services.
Responsibilities:
MAIN DUTIES AND RESPONSIBILITIES:
Acts as a receptionist greeting all clients and visitors.
Makes appointments and reminder calls for multiple providers.
Maintains the front desk schedules and performs daily preparation
activities.
Collects necessary information e.g. income verification voter
registration currentcare registration demo updates.
Registers new clients; gathering necessary paperwork and
electronically opening case at admission.
Verifies benefits with insurance carriers and enters the
information into CMHC.
Obtains and monitors authorizations and reimbursement
processes.
Maintains specific client data electronically e.g. current care
#
Records co-pay information and electronically enters cash
receipt.
Participates in the development of procedures to enhance current
practices
Processes reports for specific data.
Performs light secretarial duties
Performs other duties as assigned
Other information:
QUALIFICATION REQUIREMENTS: Minimum High School Diploma or
equivalent. At least one-year experience in working with Third
Party Payers and/or one-year support experience in a human service
office environment. Must be comfortable working in a computer
environment.
NECESSARY SPECIAL REQUIREMENTS: This position requires minimum
physical exertion.
There may be some light lifting involved in the day-to-day
performance of the job.
JOB KNOWLEDGE SKILL AND ABILITY:
* Must have good communication skills both verbal and written;
including speech grammar spelling and legibility are at sufficient
level to ensure effective and appropriate communication
* Moderate mathematical skills in order to calculate figures and
amounts; Ability to add subtract multiply and divide in all units
of measure using whole numbers common fractions and decimals either
manually or by use of a calculator
* Demonstrated skill in use of spreadsheet and word processing
software
* Ability to successfully complete all required training and
certifications
* Maintain effective communication and professional relationships
with all external contacts.
* Demonstrate ability to present ideas and information in a timely
concise effective and interpersonal and appropriate manner through
both written and oral forms
ETHICS
* Uses and accesses information in clients health information
record or about a client only as necessary to actual duties and
then only in accordance with access levels assigned to this
position by Gateway Healthcare Inc. from time-to-time and in
accordance with Gateway Healthcare Inc. policies rules and
procedures as adopted by Gateway Healthcare Inc. from
time-to-time.
* Comply with agency ethics and codes of conduct in all contacts
with clients co-workers and the community
* Adheres to the Ethics and Code of Conduct Policies educating
staff in relation to the same.
* Demonstrate ability to be trusting trustworthy and respectful of
self and others by ensuring confidentiality and appreciation for
others time resources and respect for the dignity of each
person.
INTERPERSONAL FACTORS:
Must be able to appreciate the sensitive/private nature and legal
status of information about individual clients obtained maintained
or used by Gateway Healthcare Inc. and to not access use disclose
or request such information about a client unless necessary to the
performance of his/her job.
PHYSICAL/ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those
that must be met by an employee to successfully perform the main
duties and responsibilities of this job. Other duties with
different demands may also be assigned by the employee's
supervisor. Gateway complies with the Americans with Disabilities
Act and analogous state statutes. Therefore to the extent required
by law Gateway will make reasonable accommodations to allow
qualified individuals with disabilities to perform the essential
functions duties and responsibilities of their positions. Employees
and applicants should discuss requests for reasonable
accommodations with Human Resources at any time.
Lifespan is an Equal Opportunity / Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race color religion sex national origin age
ethnicity sexual orientation ancestry genetics gender identity or
expression disability protected veteran or marital status. Lifespan
is a VEVRAA Federal Contractor.
Location: Gateway Healthcare Inc. USA:RI:Pawtucket
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
Keywords: Lifespan Corporation, Pawtucket , Patient Access Rep, Other , Pawtucket, Rhode Island
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