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Call Center Representative [Work From Home]

Company: Genesis Business Solutions
Location: Pawtucket
Posted on: January 20, 2023

Job Description:

[Customer Service / Remote] - Residents of RI / Part-time / Benefits - As a Call Center Rep you'll: Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise; Keep records of all conversations in call center database...Hiring Fast > >

Keywords: Genesis Business Solutions, Pawtucket , Call Center Representative [Work From Home], Other , Pawtucket, Rhode Island

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