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Virtual Events and Training Specialist

Company: Collette
Location: Pawtucket
Posted on: August 5, 2022

Job Description:

Collette is seeking a Virtual Events and Training Specialist to join our Marketing Team. This is a hybrid role based at Headquarters in Pawtucket, RI.About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary:The Virtual Event and Training Specialist leads projects proactively to help drive overall sales for the company. Orchestrating live & on-demand virtual presentations from preparation to follow-up. This individual collaborates with in-house staff, outside sales team, group leaders and travel agents to create a truly positive experience for clients. The individual will work with their team to schedule marketing webinars, prepare and distribute materials for each feature; facilitate the live online presentations; present with creativity, charisma, and a keen understanding of the product; analyze post-event attendee registrations/comments; and implement program improvement initiatives. The ideal individual will be experienced in the field of travel and will have previously coordinated online trainings and events.Job Functions:

  • Collaborate with markets and channels, and lead in the creation and execution of Collette's webinar calendar through all stages of presentation development, production; and take the necessary steps to keep the presenter/presentation on the established schedules.
  • Support all marketing activities, including presentations at live events and collaboration with execution of marketing campaigns from concept to post-production efforts.
  • Host monthly virtual trainings for travel agents, group leaders, and internal staff, for the USA, Canada and Australia.
  • Conduct internal training sessions through co-op initiatives.
  • Co-host with BDMs the consumer facing webinars.
  • Record and host video on-demand presentations and live events
  • Produce Collette talks and run pilot program of Collette podcasts.
  • Identify and validate data to ensure key objectives are met.
  • Execute programs against project plan: action items, owners, due dates, statuses, issues, lessons learned and risks.
  • Be up to date in regard to changing webinar and web conference technology and report out findings
  • Perform other duties as needed to ensure achievement of team goals. Knowledge and Skills:
    • Bachelor's Degree required
    • Three to five years' experience
    • Proficiency in Microsoft Office & Teams
    • Experience using ON24 Platform
    • Experience on virtual and in person presentations.
    • Passion for travel as a product, specifically guided travel
    • Excellent communication and organizational skills
    • Ability to multi-task, prioritize and meet deadlines
    • Ability to adjust to change in a dynamic environment
    • Ability to work autonomously with proficient time management skills

Keywords: Collette, Pawtucket , Virtual Events and Training Specialist, Other , Pawtucket, Rhode Island

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