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Payment Processing Specialist

Company: pet food experts
Location: Pawtucket
Posted on: November 18, 2021

Job Description:

Pet Food Experts (PFX) has been putting people first for over 80 years. As a fourth-generation, family-owned business, headquartered in Pawtucket RI, PFX has grown to be a leading distributor of pet food and supplies servicing over 5000 independent pet retail locations in 40 plus states nationwide. PFX is an award-winning, relationship-driven, service innovator delivering best-in-class customer experiences that create long-term success and sustainability for its partners and industry at large. EMPLOYEE BENEFITS & PERKS: * Full benefits package (medical, dental and vision), PTO, 401(k) * Paid Holidays * Employee discount on pet food & supplies * No weekends! SCHEDULE: Monday - Friday, 8:30am to 5:00pm SUMMARY: The Payment Processing Specialist is responsible for providing support to Accounts Receivable including: applying payments, adjustments, processing credit card payments, preparing and applying drafts and credits to customer accounts, and balancing to entries posted in the general ledger. ESSENTIAL FUNCTIONS: * Post payments accurately and in a timely manner by reading, comprehending, and articulating information shown on remittance advice, including credit card, wire/ACH, and non-A/R payments * Process and post driver/warehouse-received payments * Process and balance monies from driver/warehouse-received payments and mail via E Deposit/Check scan * Print, separate records of deposits and balance to the general ledger with completion of the Daily Deposit Record * Initiate/Process ACH/Bank Draft by request * Email customer statements by second Tuesday of every month * Process charged-off accounts pursuant to policies and procedures, ensuring appropriate level review and sign-off SUPPORTING ACTIVITIES: * Follow cash application policies and procedures to accurately and timely apply payments to customer accounts * Inform manager of potential issues in the cash application process * Research and resolve short and over payments by working with Collections to communicate payment discrepancies to the customer * Respond to email and phone requests by engaging appropriate parties to ensure the request is completed in a timely manner * Research payment history and application to assist Collections in reconciling customer accounts and inquiries * Weekly application of aged customer credits, as directed by management EXPERIENCE AND SKILLS REQUIRED: * Minimum of 6 months accounting or similar work experience * Payment processing/cash balance experience preferred * High school diploma or equivalent * Knowledge of accounts receivable and general accounting practices and procedures * Good math aptitude and the ability to work accurately with numbers * Strong interpersonal and communication skills * Highly organized, extremely detail-oriented, and ability to multi-task with accuracy in a fast-paced environment * Ability to work independently with little supervision, yet work well in a team environment * Strong data entry skills with familiarity with Excel * Basic computer proficiency, Google Suite preferred If you have the qualifications and enthusiasm to join our team, please apply for this position by clicking "Complete an Application", below or visit

Keywords: pet food experts, Pawtucket , Payment Processing Specialist, Other , Pawtucket, Rhode Island

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