Client Computing Technical Analyst
Company: Hasbro, Inc.
Posted on: May 3, 2021
At Hasbro, we are looking for people who are passionate about
impacting the future of play and entertainment. We seek individuals
who are committed, curious, creative, and who are eager to keep
imagination alive on teams that play together and create together.
Our values - community, passion, integrity, creativity and
inclusion - help cultivate inspiring, diverse workplaces where
teams are built on positivity as much as productivity, and where
individuals can do work they love with people they enjoy on brands
they believe in, all for a company driven by greater purpose.
We have an opportunity for a Client Computing Technical Analyst
to join our team! The ideal candidate is experienced in placing the
user first, is highly passionate about working with a collaborative
IT support team and is able to own and solve end-user problems. We
are looking for a team member with integrity, a creative problem
solver who can work with all team members to handle support needs
quickly and have fun doing it! We are a multifaceted, fast-paced
team environment that thrives when solving problems. Your time will
be spent fulfilling hardware and software requests, responding to
incidents, identifying and resolving problems and escalating when
needed. Work is performed with little supervision and requires
initiative and judgment.
A day in the life as a Client Computing Technical Analyst:
Solve a broad variety of day-to-day onsite and remote technical
issues related to internal laptop and desktop systems, software and
Provide superb technical support and customer service to end
users and end clients.
Answer incoming support calls in a timely and professional
Hardware, software and peripheral deployments.
- Participate in multi-functional IT projects and training as
What you'll bring:
Experience with Windows 10, Mac OSX, Microsoft O365, SCCM, JAMF,
and Citrix VM support
Familiarity with Active Directory, Windows desktop
administration and domain administration.
Experience with Service Now or a similar ticketing system
Experience with installation/maintenance of personal computer
hardware and software
Experience with large scale computer imaging, data transfers,
Excellent customer service skills.
Good analytical and problem resolution skills.
Associate degree and/or equivalent.
- IT Professional certifications (A+, ACMT, MCSA: Windows 10, and
ITIL) are a plus.
Hasbro's world-class brands and talented people are our greatest
assets. One of the ways we invest in you is through a competitive
and contemporary benefits package. Your particular benefits package
will depend on your position, location, local legal requirements
and years with the company. Here's a look at what your benefits
package may include: Medical, Dental & Vision Insurance, Half-day
Fridays year round, Paid Vacation Time & Holidays, Generous 401(k)
match, Paid Parental Leave, Team Hasbro Volunteer Program, Employee
Giving & Matching Gifts Programs, Tuition Reimbursement, Toy
Discounts and more!
Hasbro is committed to equality of opportunity in all aspects of
employment. We are committed to making all employment decisions
without regard to race, color, religion, sex, sexual orientation,
gender identity or expression, national origin, age, marital
status, or any other legally protected status.
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Keywords: Hasbro, Inc., Pawtucket , Client Computing Technical Analyst, Other , Pawtucket, Rhode Island
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