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Director, Technology Business Solutions

Company: DXL Group
Location: Canton
Posted on: November 17, 2019

Job Description:

GENERAL SUMMARY: The Director of Technology Business Solutions will provide management and leadership for the effective and efficient operational deployment and support of all internal and external applications that support all business functions across DXL. This individual will work with business partners and system vendors to provide the business, analytical and collaborative skills necessary to lead the support of multiple major functional applications areas and existing production systems. This individual will foster the professional development of team members by guiding and assisting them to enhance their performance.ESSENTIAL DUTIES & RESPONSIBILITIES:

Utilizing the project life cycle, manages the definition, design and development processes and implementation phase of new applications or enhancements to existing systems to support prioritized business initiatives. Works closely with internal and external business partners. Ensures thorough documentation is maintained.Leads the trouble-shooting and identification of corrective actions necessary to resolve problems encountered in supported application systems, and ensures follow-through in time-frames appropriate for the level of urgency.Manages support for production applications and interfaces to external business partners as well as other systems, monitoring of critical applications and schedule processes, including regular off-hour on-call support rotations.Proposes sound and creative decision alternatives based on good understanding of the business problems and complexities of the retail industry and application systems.Partners with business users to ensure all development projects properly target underlying business initiatives or problems and deliver expected value and customer satisfaction.Responds quickly and maintains a constructive approach to on-going changes in the business.Identifies and recommends new technology, system tools or application software that can improve productivity or otherwise benefit the overall operation of the business.Works with Project Managers to create project plans, defines milestones and deliverables for projects. Monitors progress and organizes work load and resources to ensure projects are completed accurately, on-time and on-budget.Delivers high-quality projects by ensuring appropriate and thorough testing.Ensures adherence to corporate development standards.Provides work direction, supervision and guidance to Application team members.Assists the Vice President of Technology & Innovations Business Solutions in the development of short and long-range plans.Assumes additional responsibilities as required.QUALIFICATIONS:
Bachelor's degree or equivalent, preferably including courses in computer science, business administration, mathematics, statistics or accounting.8+ years of IT or IT-related experience, 3 years of which must be in project management or managing the development of business applications.Specialty Retail, Wholesale and Direct-to-Consumer fulfillment experience.SKILLS:Application skills
Knowledge of the following applications preferred:JDA's MMS, E3, JDA Allocation, Enterprise PlanningManhattan's WMi, Active OmniInfor's CRM, Lawson FinancialsNGC eSPSMicrosoft OfficeMicrosoft ProjectAnalytical and problem-solving skills
Understands the request/problem.Develops appropriate solutions.Uses good judgement as to not "over analyze."Strong understanding of specialty retail business.Proven understanding of Project Life Cycle
Understands each phase.Utilizes on all projects.Uses discretion on smaller projects (knows what can be condensed).Utilizes project management software to track budgets, estimates, progress and time to completion.Demonstrated managerial and leadership abilities
Ability to delegate large-scale/complex work assignments with proper follow-upUnderstands when and who to delegate toAble to discern proper level of follow-upActs as a role model and leads by example.Able to view and execute from the company view point.Demonstrated ability to lead meetings.Expresses and presents ideas in a clear, concise and logically structured fashion appropriate for the target audience.Strong written and verbal skills with the ability to clearly and logically communicate ideas in documentation.Projects a positive attitude and commitment.Handles issues in a professional manner.Able to negotiate with and influence peers and members of cross-functionalDemonstrated ability to handle personnel issues.

Keywords: DXL Group, Pawtucket , Director, Technology Business Solutions, IT / Software / Systems , Canton, Rhode Island

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