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College Graduates - CSTG Intermed Apps Developer

Company: UPS
Location: Pawtucket
Posted on: November 15, 2018

Job Description:

The Intermediate Application Developer interacts with customers and their technical environment including application and database servers through VPN and other remote access means for the purpose of providing consulting and integration services. He/She executes work to organize, manage, oversee, and advise integration services work assignments. This position serves as a point-of-contact for customer management and development teams during the integration project timeline.

The Intermediate Application Developer communicates problem resolution status to manage stakeholder expectations of server performance and availability. He/She investigates problems to analyze and determine root causes and to coordinate resolutions with Management, development groups, and customer Information Systems groups. This position monitors live server / application activity and responds to customer issues identified through various means including email, helpdesk system, and phone.

RESPONSIBILITIES AND DUTIES

- Conducts Computer and software maintenance to support department users and to assist Technical Users Group with maintaining virtual environments
- Researches Computer hardware and software specifications and prices to place and process orders and to ensure timely deliveries and installations
- Manages department hardware and software inventory to maintain accurate Computer inventories and to comply with software license standards and requirements
- Maintains proper process documentation to ensure knowledge repository is maintainable and transferable
- Builds successful relationships to establish and leverage communications among UPS internal and external groups
- Acts as the defect tracking tool (i.e., Team Track) subject matter expert to manage defect tracking and reporting and to assist with set-up and operational applications questions

Keywords: UPS, Pawtucket , College Graduates - CSTG Intermed Apps Developer, IT / Software / Systems , Pawtucket, Rhode Island

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