Retail Food Service Manager - Starbucks

Company: Aramark
Location: Boston
Posted on: May 1, 2025

Job Description:

Requisition #: 567010Location:Boston, MA, US, 02115Job DescriptionAramark Healthcare+ is seeking candidates for a Retail Food Service Manager position to oversee retail dining operations at Boston Children's Hospital, located in Boston, MA. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.Job Responsibilities

• Manage Front of House (Cafeteria, Starbucks and catering) dining operations.
• Develop and implement retail services plan to improve service, quality and profitability of service areas.
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.
• Manages marketing, merchandising and cash handling procedures.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met.
• Maintains effective client and customer rapport for mutually beneficial business relationships.
• Drives customer service and tracks and responds to survey results.
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases.
• Assists in location forecast and accounting; tracks sales trends and drives sales.
• Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications
• Bachelor's degree or equivalent experience.
• 1+ years of Retail Food Service Management experience required.
• Experience with marketing, merchandising and cash handling required.
• Strong customer service and computer skills required.
• Must be able to work a flexible schedule including evenings and weekends as needed.
• NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.About AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .
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Keywords: Aramark, Pawtucket , Retail Food Service Manager - Starbucks, Executive , Boston, Rhode Island