Technical Service Engineer / Applications Engineer
Company: Huntsman International LLC
Location: Derry
Posted on: June 24, 2025
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Job Description:
Job Description : Technical Service Engineer / Applications
Engineer Huntsman is seeking a Technical Service Engineer /
Applications Engineer supporting the Polyurethanes Division located
in Derry, NH or Auburn Hills, Michigan . Job Scope The primary
focus of this role is to support the Americas Elastomers business
to achieve their short and medium term growth and profitability
goals. The Technical Service Engineer works closely with a
cross-functional team to deliver technical solutions to customers
in existing and new applications, help develop new products as well
as troubleshooting issues that customers may have with existing
products, through laboratory experimentation, product/application
development, field trials, customer technical service support, and
other activities. This is an intermediate position on the Huntsman
Polyurethanes Technical Ladder. The main duties include: planning
and implementing laboratory projects, providing technical service
support to customers and conducting field trials of new and/or
modified products. In terms of laboratory programs, incumbents have
ability to work independently, with less direction from the
Technical Service Manager. Incumbents are expected to execute and
manage projects as a result of their laboratory, technical service,
and field trial work. At this level, work programs are generally of
a more routine and short range nature, although some more complex
and non-routine projects may be encountered and assigned.
Incumbents perform independent technical service in support of
customers. Ability to assume a leadership roles in less complex,
routine trials. More complex, or non-routine trials may be assigned
as well. The main internal contacts for this role are – Technical
Service, Sales, Marketing, Technology & Innovation, Testing
Services, Industrial Hygiene, Site Services. Customer contacts for
this role are primarily at the plant technical level, and generally
include technical, production, and quality assurance personnel.
Some contact with more senior personnel, such as technical and
commercial directors may also occur. . In summary, as the Technical
Service Engineer / Applications Engineer, you will: Provide
Technical Service Support to customers building strong
relationships with key customer contacts, prompt resolution of
problems related to the use of our technology and products, and
demonstrate the differentiation of Huntsman Elastomers Participate
in Customer Trials effectively demonstrating our
technology/products which result in the successful sales by the
commercial team to increase the value of our business. Prepare
efficient and effective project plans in order to establish a sound
basis for developing new products or modifications to existing
products/applications and/or to provide technical service to
customers. Provide support to Elastomers Development Teams when
newly developed products or technologies need to be validated by
customers by organizing and supervising customer trials, either
directly or using the resources available in the TS team. Conduct
laboratory investigations in order to develop new products,
application technologies and/or to provide technical service
support which demonstrates the ability to effectively resolve a
variety of moderately complex technical service or product
development/modification challenges. All work must include well
written concise reports which are completed on time and exhibit
rigorous data analysis skills. Ensure state-of-the art know-how is
available in terms of technical info on Huntsman and on competitive
products and it is provided upon request to the commercial team to
support action in the market. Continuously improve know-how
available to the team in terms of manufacturing technology used by
customers, participating to selected conferences, fairs,
exhibitions and open days organized by equipment suppliers. Fully
comply with all safety, health and environment guidelines,
according to site and company standards. Ensure and enforce strict
adherence to EHS company guidelines in all areas, including pilot
plant, laboratory and other tech facilities, customer facilities
during trials and external test laboratories during external tests.
Ability to coach, counsel and mentor more junior technical
associates and technicians through utilizing various leadership
styles. Qualifications You must possess the below minimum
qualifications to be initially considered for this position.
Preferred qualifications are in addition to the minimum
requirements and are considered a plus factor in identifying top
candidates. The candidate must have an unrestricted right to work
for Huntsman in the United States. Minimum Qualifications Bachelors
degree in Plastic Engineering, Polymers, Chemistry, Chemical
Engineering, or Material Science. Minimum of 5 years of
professional technical experience in product and application
development, and/or technical service in Thermoplastics Elastomers
Industry, TPU (thermoplastic polyurethanes) or plastics hands on
processing experience (extrusion-preferred but can be injection
molding). 5 years of experience in customer facing technical roles
with the ability to interview both technical and non-technical
personnel at customers to define new opportunities and/or problem
and provide potential solutions. Willingness to travel up to 50% of
the working time, mainly in North America, is mandatory. Occasional
travel to Europe or APAC is possible. Skills and Knowledge
Excellent analytical and problem-solving skills. Strong verbal and
written communication skills. Applied knowledge on how material
characteristics like make up, Molecular Weight, rheology and
thermal properties affect processing and final product. Ability to
coach, counsel and mentor more junior technical associates and
technicians through utilizing various leadership styles. Preferred
Qualifications Extrusion and/or injection molding experience.
Managerial experience Working Environment Capable of lifting and
carrying 45 pounds (20kg) over a short distance. Huntsman is proud
to be an equal opportunity workplace and is an affirmative action
employer. We provide equal employment opportunities (EEO) to all
qualified applicants for employment, without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, gender identification, sexual orientation and/or
expression or any other characteristic protected by law in every
location in which we have facilities national or local. Please
refer to https://www.huntsman.com/privacy/online-privacy-notice for
Company’s Data Privacy and Protection information. All unsolicited
resumes presented by recruitment agencies are treated as pro bono
information or service. Huntsman is aware of a scam involving
fraudulent job offers . Huntsman does not make job offers until
after a candidate has submitted a job application and has
participated in a face-to-face interview. Please be advised that
emails from Huntsman always end in “ @huntsman.com ” , and that any
job offer that requires payment or requires you to deposit a check
is likely a scam. If you have questions about any open positions at
Huntsman, please visit our Careers website at
http://www.huntsman.com/corporate/a/Careers . Additional Locations:
Ringwood, Illinois
Keywords: Huntsman International LLC, Pawtucket , Technical Service Engineer / Applications Engineer, Engineering , Derry, Rhode Island