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Senior Product Manager (Operations Product Innovation)

Company: Wayfair LLC
Location: Boston, MA
Posted on: March 6, 2019

Job Description:

Duties: Partner with senior directors, directors, and other stakeholders to

understand company-wide supply chain priorities by defining project impact;

translating objectives into project scope; and then collaborating with

engineering teams to develop, launch and iterate on those projects.

Identify and prioritize process and technology changes for specific

functional areas of supply chain systems. Work with engineering and Quality

Assurance teams to roll out new tools or enhancements, ensuring issues are

identified, tracked, reported on and resolved. Utilize SQL, data

analytics, and additional proprietary tools to address problems by finding

patterns and performing root cause analysis. Review KPI’s and metrics to as

assess the effectiveness of implemented changes and projected benefit of pr

proposed changes.

Requirements: Master's degree (or higher) in Engineering, Information

Systems, Information management or related field (willing to accept foreign

education equivalent) plus two (2) years of software product management or

business analysis experience working with operational systems. Or,

alternatively, a Bachelor's degree and five years of experience as noted

above. One year of experience must include: Identifying ongoing

opportunities to increase efficiency and reduce cost by improving the

usability of existing tools as well as evaluating new functionality/

capabilities to address identified gaps; Counseling business leaders in

operations and other departments on strategic workflow optimization and

process definition initiatives; Creating strategic roadmaps for growth and

managing implementation against deadlines and milestones; Developing

business cases for product development, including defining business goals,

translating high-level business requirements into more detailed functional

specifications for technology solutions and analyzing business return;

Using agile methodologies including data analytics for prioritization and

impact analysis to work with Engineering and QA to roll out new tools or

enhancements, ensuring issues are identified, tracked, reported on, and

resolved; Working closely with business stakeholders to create a UAT plan,

validating test case results, and ensuring delivery of quality product

features that meet business requirements; Reporting on business case and

KPI analysis using Excel, DASH, or WARP, and using KPIs to monitor

performance and measure impact of product enhancements; Analyzing data to

understand the scope, impact, and priority of our business objectives, and

working with engineering teams to transform that knowledge into system

enhancements and new features; Analyzing symptoms of system issues and

utilizing SQL or other relational databases, data analytics, or other

research tools to find patterns and help identify the root cause; and

Managing and executing process improvement initiatives from start to

finish, including project management, data gathering and modeling, problem

solving, and keeping stakeholders informed on the plan, progress, results,

and roadblocks.

Keywords: Wayfair LLC, Pawtucket , Senior Product Manager (Operations Product Innovation), Computer , Boston, MA, Rhode Island

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