Account Manager -Inside Meat
Company: UNFI
Location: Providence
Posted on: May 3, 2024
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Job Description:
Purpose:The Senior Inside Account Manager is responsible for
providing dedicated service to assigned account(s). Responsible for
growing sales on assigned book of business by sharing product
knowledge, resolving customer issues and entering customer orders.
The Inside Account Manager is responsible for providing high
quality, streamlined service with a focus on local market trends
for assigned account(s).The Inside Account Manager will create
partnering relationships of trust, integrity, customer satisfaction
and loyalty and ensures customer compliance. They collaborate with
their teams to achieve the objective of building out the store.Job
Responsibilities:Account Management & Sales Planning (50%)
Execute strategic sales plans and goals to increase sales, profit
margin and minimize expenses
Manage new sales opportunities and servicing of existing
accounts.
Inform customers of products, programs, promotions pre-book and
planned demands
Identify customer needs and concerns for assigned accounts and
partners with manager to find creative solutions to resolve.
Leverage tools for sales data and merchandising plans to provide
more frequent and direct contact to assigned customers
Provide increased support to assigned customers in understanding
market trends and product/category expertise. Manage Execution
(25%)
Ensure customers receive timely and accurate information on product
availability, quality and price. Leverage product and category data
to recommend substitutions for products, local product trends and
new items.
Respond to customer phone and email inquiries.
Responsible for entering customer orders and submitting credit
requests timely and accurately. Manage Relationships (25%)
Create and maintain partnerships with vendor, broker and other
trade partners.
Meet or exceed client expectations and established deadlines.
Drives proactively the company s initiatives to ensure the success
of the customer.
Focuses efforts on mutual sales and profit growth.Job
Requirements:Education/ Certifications:
Associates degree or equivalent training and experience
Experience:
Minimum 2 years sales experience preferred
Understanding and knowledge of products Familiarity with sales
opportunities
Understanding of margin and company profitability
Proven track record of meeting and exceeding customer
expectations
Ability to work in a result driven environment
Proficiency in Microsoft Office Suite and company systems Other
Skills/ Abilities:
Excellent communication, negotiation, and presentation skills
Aptitude for financial reporting
Able to exceed at: customer service skills, problem solving,
attention to detail and organizational skills.PHYSICAL ENVIRONMENT/
DEMANDS:
Most work is performed in a temperature-controlled office
environment
Incumbent may sit for long periods of time at desk or computer
terminal
While performing the duties of this job, the employee is regularly
required to sit; use hands to finger, handle, or feel; reach with
hands and arms; and talk or hear.
Incumbent may use calculators, keyboards, telephone and other
office equipment in the course of normal workday
Stooping, bending, twisting and reaching may be required in
completion of job dutiesAll qualified applicants will receive
consideration for employment without regard to race, color, age,
religion, sex, sexual orientation, gender identity or expression,
national origin, disability, or protected veteran status. UNFI is
an Equal Opportunity employer committed to creating an inclusive
and respectful environment for all. - M/F/Veteran/Disability.
VEVRAA Federal Contractor.
Keywords: UNFI, Pawtucket , Account Manager -Inside Meat, Executive , Providence, Rhode Island
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